Pure Gear Reviews

Variety of Products: Pure Gear offers a range of mobile accessories, including screen protectors and phone cases.

Lifetime Warranty: Some products come with a lifetime warranty, although this is often subject to shipping costs.

Wide Range of Products: Includes audio gear, chargers, cases, and other accessories for popular mobile devices like Samsung Galaxy and Apple iPhone.

Quality and Reliability: Known for high-quality products that are designed to be reliable and durable.

Free Shipping: Customers can enjoy free shipping on all orders.

30-Day Money-Back Guarantee: Purchases made directly from the website come with a 30-day money-back guarantee.

Innovative Technology: Products are designed with advanced technology to simplify life and keep users connected.

Customer Support: Offers knowledgeable support to assist customers with their needs.

Deals and Sales: Regularly features deals and sales on various items like screen protectors, headphones, and car chargers.

User-Friendly Website: The website is designed to be easy to navigate, making it simple for customers to find and purchase products.

Poor Customer Service: Many customers have reported difficulty in getting assistance, with some emails being ignored or responded to inadequately.

High Shipping Costs: The company charges significant shipping fees for replacements, which can be as high as $21.95 USD.

Product Quality Issues: There have been numerous complaints about the quality of the screen protectors, with many breaking easily and requiring frequent replacements.

False Advertising: Some customers have accused the company of false advertising, particularly regarding the lifetime warranty and the size of the screen protectors.

Long Processing Times: There have been reports of long delays in receiving replacements, with some customers waiting over a month without receiving their products.